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How to Fix a Paper Jam

A paper jam is an all too common occurrence. Everyone has faced a time when they are in the middle of an important job and your copier jams up. This is an annoying reality of most copiers on the market today, but you should not let a paper jam slow you down.

Fixing a paper jam is a relatively easy job that could save you a lot of stress down the road. It’s just important to be careful whenever trying to fix your copier, as you do not want to cause more damage to the inside.Locate the source of the jam. This will usually be in the paper tray. If you are unable to find the source of the jam in the paper tray then you may need to open the copier.

  1. Gently remove the paper causing the jam. Make sure to not yank or pull aggressively on the paper. This can cause something to break inside the copier and only casue more problems.
  2. Remove any extra scraps. Double check for any small scraps that may be left behind. These could cause issues later.
  3. Run a cleaning program. This is not necessary but will help to remove tiny pieces of paper and dust from the brushes.

If you follow these steps then you should be able to get yourself out of trouble. However, if find yourself still unable to print then you may have a bigger problem. At Copier Boston we are happy to help you troubleshoot your problem or we can help get someone out to perform maintenance on your  copier.

Don’t let a pesky paper jam get you down again. A Copier Boston we want to take the guesswork out of copiers.