How long have you had your copier? Do you know if you are still able to get parts for your machine if something goes wrong? If you have an older model of copier then you may be dealing with a discontinued office machine. This is confusing for many people who do not understand what this means for them. Understanding what to do with a discontinued office machine is all about knowing one simple rule.
This is something that many copier leasing companies will not tell you. If you have an older machine then they will usually want you to upgrade. However, you may not have to do that.
All copier companies, by law, must keep their parts available for discontinued machines available to the public for at least 5 years after they discontinue the model.
This means that your machine may still have parts available as long as it has not been discontinued for longer than 5 years. There are a few scenarios where this can affect you.
- You have stuck with the same machine for a long time
- You got an older model to save money
- You bought a used copier
- The model you user is less popular than most
Whatever the reason, the rule is the same. Talk with your leasing company about how long ago your machine was discontinued. If the 5 years has passed then you could be in trouble. Figure out what’s best for you and make a smart choice.